Help
Getting started with MezaTill
Six short guides take you from sign-up to a business that runs itself. Stuck? We are a message away.
- Create your business
- Add your products
- Put stock into your store
- Make your first sale
- Tills and shifts
- Invite your staff
Create your business
- Go to Get started and create your account with your name, email and a password.
- Choose Create business, then give its name, type, country, currency and time zone.
- You are the owner. Your 3-digit staff PIN is shown once: keep it safe, you type it at the till.
- Your business starts on a free 30-day trial with every feature switched on.
Add your products
- Open Products and choose Add product.
- Give its name, category, brand and the unit it is counted in, such as piece or kilogram.
- Add the price for each unit you sell it in, such as a piece and a carton, with retail and wholesale prices if you sell both.
- Add the barcode, or scan it with the phone camera, so it rings up in one go at the till.
Put stock into your store
- Open Stores to see your stores and warehouses. Every business starts with one.
- Choose Add stock, pick the products, the quantities and what you paid. This is recorded as a purchase.
- Move goods to the shop floor with a transfer, so what is for sale is kept apart from what is in the back.
Make your first sale
- Open the POS on the web or in the app.
- Search or scan products into the cart, and change the quantity or unit if needed.
- Choose the customer for a credit sale, or leave it as a walk-in customer.
- Take the payment in cash, mobile money, bank or card, or split it, and print or share the receipt.
Tills and shifts
- Shifts are off until you want them. Switch them on in Settings → POS Settings.
- Add your tills there, such as "Till 1" or "Express lane".
- Cashiers open a shift on a till before selling, and count the cash when they close it. Differences show on the shift report.
Invite your staff
- Open Users → Roles and choose what each role, such as Cashier or Storekeeper, may do.
- Open Users and choose Invite user, with their email and role. They get a link to join.
- Give each person their own PIN, so every sale and money action is saved under the right name.
Still need help?
Message us on WhatsApp, call +256 766 399 275 or email [email protected]. We answer the same working day.