Help

Getting started with MezaTill

Six short guides take you from sign-up to a business that runs itself. Stuck? We are a message away.

Create your business

  1. Go to Get started and create your account with your name, email and a password.
  2. Choose Create business, then give its name, type, country, currency and time zone.
  3. You are the owner. Your 3-digit staff PIN is shown once: keep it safe, you type it at the till.
  4. Your business starts on a free 30-day trial with every feature switched on.

Add your products

  1. Open Products and choose Add product.
  2. Give its name, category, brand and the unit it is counted in, such as piece or kilogram.
  3. Add the price for each unit you sell it in, such as a piece and a carton, with retail and wholesale prices if you sell both.
  4. Add the barcode, or scan it with the phone camera, so it rings up in one go at the till.

Put stock into your store

  1. Open Stores to see your stores and warehouses. Every business starts with one.
  2. Choose Add stock, pick the products, the quantities and what you paid. This is recorded as a purchase.
  3. Move goods to the shop floor with a transfer, so what is for sale is kept apart from what is in the back.

Make your first sale

  1. Open the POS on the web or in the app.
  2. Search or scan products into the cart, and change the quantity or unit if needed.
  3. Choose the customer for a credit sale, or leave it as a walk-in customer.
  4. Take the payment in cash, mobile money, bank or card, or split it, and print or share the receipt.

Tills and shifts

  1. Shifts are off until you want them. Switch them on in Settings → POS Settings.
  2. Add your tills there, such as "Till 1" or "Express lane".
  3. Cashiers open a shift on a till before selling, and count the cash when they close it. Differences show on the shift report.

Invite your staff

  1. Open Users → Roles and choose what each role, such as Cashier or Storekeeper, may do.
  2. Open Users and choose Invite user, with their email and role. They get a link to join.
  3. Give each person their own PIN, so every sale and money action is saved under the right name.

Still need help?

Message us on WhatsApp, call +256 766 399 275 or email [email protected]. We answer the same working day.